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SERVICES

FEIL has long recognized that a first class support service is vital to those investing in our equipment. The company policy is to provide you with the very best in all aspects of customer support.
We appreciate that all users of our equipment will, from time to time, require assistance and advice.
As an East African company we are not only easy to contact but also our full range of expertise is available to help you to obtain maximum benefit from your machine without costly and frustrating delays.
Our experienced sales support team will be able to help you on all aspects of your purchase.
TEAM WORK. Its what drives each and every machine in the field. The solid hands-on commitment of the FEIL’s after-sales force ensures that every machine realizes its full potential in every project application it takes on. Which is why so many companies team-up with FEIL before embarking on the long road to success.
This customer confidence results from the kind of service offered by our after sales/field support. Down time can be extremely costly, but with our machines and field support, that’s not a problem.
We know where your business wants to go, and we want to help you get there ahead of schedule.
No one knows better than you how important it is to keep your equipment performing at its best. That’s why we support you with service people who have plenty of know-how as a result of continuous training and field experience.
We also provide after sales service for a vast range of our products, you the customer, are therefore assured of reliable performance of your equipment/machine long after it has been supplied.
 Want good after sales support?

Contact FEIL -- -- -- --where service is the other half of a great product.

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Bell Engineer explaining features of 1266      After one of the training sessions

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               Field day organised by feil to Launch the Renault Tractors.

                                                       Machine Rebuilding
When a Machine requires major service/repair which cannot be undertaken in the field we always recall it to our workshop where we can attend to it urgently. The department is equipped with a lowloader, an open truck and a pickup for collection and delivery of Equipment.
                                                          Field service
The Product support team is trained to respond to client request immediately. The section is equipped with 15 different types of 4WD vehicles and a light Aircraft.


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